Joey Goes to Atlanta

I recently had welcomed a couple of customers to our home office. We spent two days training with our Flow® and ImageMatch© products. We went over as much as we could for the two days, and in the end they felt it was great learning opportunity and wanted more. So we decided on two days training over the last full week of July. They felt that Atlanta would be a central location for both businesses, along with their employees they also had two other companies that they worked with which would also benefit from learning more about our products. In the end we had about a dozen people gathered in a wonderful hotel just outside of Atlanta.

I left San Diego a little after 8:00 am, arriving in Atlanta around 6:00 pm local time. The flight was nice but crowded, so with very little elbow room I put on a set of head phones and then focused on preparing for the training ahead. After landing I was shuffled off to the hotel to meet those who had already arrived. We then went out to have dinner in order to continue to get to know each other. After dinner, we gathered back at the hotel began hammering out the final details of what we were going over the next couple days. Before we knew it, it was 2:00 am so we decided break off until the morning.

We gathered the next morning, after breakfast in the same room they just finished serving our breakfast in. We set up five laptops, paired up and went through 4 hours of learning how Flow® works. This gave everyone a chance to get some hands on experience while learning the program. After our dinner break we continued the seminar with a simulated “live” shoot. In this simulation, we created a new job, imported the data, created the camera cards, used the scanner to bring up the proper record, took pictures, added packages and finished with an export. By the end of the “live” shoot, we figured it was time to break for the day.

After another great breakfast we marched on covering ImageMatch©, ProServices© and ProComposites©. After a high level review of the products, I wanted to take the learning in a different direction. We spent the rest of the day doing a question and answer session. This allowed those who still had questions regarding the new areas to go further into how the program works. As well as, those who had been working with our programs a chance to get their questions answered.

After some group pictures and lots of “thank yous” it was off to the airport for the trip home. As I was flying back, I thought to myself what a wonderful experience it was and how I got to feel the warmth of true southern hospitality.

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