Meet our newest teammate, Yvonne!

Hello! My name is Yvonne Walker and I’m the newest voice you are hearing answer the calls here at PhotoLynx! I’m learning quickly, and am hoping to be able to answer all of your questions very soon. Thank you so much for all of your patience and understanding while I go through this learning process. I’m so happy to be here and to be a part of the PhotoLynx family, and am looking forward to getting to know our clients on a first name basis.


I was born in raised in South West Florida. I moved to San Diego about 6 years ago, and like most people instantly fell in love with it out here. I am a mother of 2 wonderful children, and I work hard to give them the best life I possibly can! I take my job very seriously, y

I’m a bit of a dork, I love sci-fi and doing medieval reenactments in my spare time. I love learning anything I possibly can about computers and computer software, so I’m positive I will learn everything there is to learn that PhotoLynx offers quickly. I’m a movie/sitcom nut, and it’s something I love sharing with my children, and we try to go to the movies as often as we still know how to have fun with it at the same time.

I love to read and I love to learn. I’m very much a people person, and try my hardest to find a personal connection with everyone I talk to. I’m looking forward to hearing from all of you and getting to know all of you better. Please feel free to call me anytime with any questions you may have, or just to say hi!


Users’ Group 2013

Spring marks one of our favorite times of the year, not only because it’s the beginning of a new year, but because it’s our PhotoLynx Users’ Group!  This year our Users’ Group was held at the South Point Casino in Las Vegas, Nevada.

Attendees    Meeting

The Users’ Group started out on Thursday with a FLOW workshop lead by one of our technicians, Joey.  It was a basic informational workshop on how our newest capture software works.  The afternoon was when our Users’ Group officially started and the guest speakers started.  We had a wonderful line up of guest speakers that proved to us once again there is always something new to learn.  We ended our first day with a retirement party for one of our legacy software’s, CamLynx.  Also, we revealed that we are retiring our current School Image Software only to be replaced and revamped by an even better version of School Image Software.  Look for the release closer to the fall season!


The second day of our Users’ Group started out with a bang with one of our very own, Tawnya, giving tips and tricks for our products.   She also gave our release schedule of all the up and coming new features to be done to our PhotoLynx Legacy Software and FLOW.  (Please contact us to receive a copy if you did not receive one at the Users’ Group)  After Tawnya, we had another variety of amazing guest speakers that gave us more insight and knowledge to add onto the day before.  After our morning speakers, we broke for lunch and began one of our favorite events, the Trigger Ideas.  The Trigger Ideas are designed to get brains going on new and exciting ideas that you as a school photographer can start implementing and offering to your clients.  We had quite a few great ideas that will hopefully draw in some new business for our photographers!  One thing we found very exciting this year at the Trigger Ideas was whistles and squawkers.  Not only did it get the energy going but it helped us to determine which ideas were the winners!  The second day of the User Group was finished with an amazing speaker from  Kodak, Ed Monahan.  (We also have copies of his PowerPoint if you wanted to receive a copy) We wrapped up our User Group with a hospitality suite to celebrate the retirement of CamLynx and to meet and greet with our clients.

PhotoLynx Booth

Friday night was the start of the SPAC trade show and our booth looked great!  We had a beautiful new banner that helped show everyone exactly where to come and find us.  We had a new laptop that helped us to showcase how great FLOW runs on Windows 8.  We also announced our Lynx Legacy award recipient, Gary Kranz.  Gary has been a great contributor to the school photography industry for over 30 years.


Saturday was day two of the trade show and we again got to meet and greet with our existing clients and also meet some amazing new ones! This year we had a great new addition to our trade show booth, a 42” TV that was a wonderful for showcasing FLOW on a larger scale.  The last day of SPAC and the tradeshow wrapped up with a hospitality suite put on by one of our alliance companies, ImageQuix.

PhotoLynx Booth2

We had a great 2013 Users’ Group and we hope that we see everyone again next year with the addition of even more new users!

Users' Group Speakers

Joey Goes to Atlanta

I recently had welcomed a couple of customers to our home office. We spent two days training with our Flow® and ImageMatch© products. We went over as much as we could for the two days, and in the end they felt it was great learning opportunity and wanted more. So we decided on two days training over the last full week of July. They felt that Atlanta would be a central location for both businesses, along with their employees they also had two other companies that they worked with which would also benefit from learning more about our products. In the end we had about a dozen people gathered in a wonderful hotel just outside of Atlanta.

I left San Diego a little after 8:00 am, arriving in Atlanta around 6:00 pm local time. The flight was nice but crowded, so with very little elbow room I put on a set of head phones and then focused on preparing for the training ahead. After landing I was shuffled off to the hotel to meet those who had already arrived. We then went out to have dinner in order to continue to get to know each other. After dinner, we gathered back at the hotel began hammering out the final details of what we were going over the next couple days. Before we knew it, it was 2:00 am so we decided break off until the morning.

We gathered the next morning, after breakfast in the same room they just finished serving our breakfast in. We set up five laptops, paired up and went through 4 hours of learning how Flow® works. This gave everyone a chance to get some hands on experience while learning the program. After our dinner break we continued the seminar with a simulated “live” shoot. In this simulation, we created a new job, imported the data, created the camera cards, used the scanner to bring up the proper record, took pictures, added packages and finished with an export. By the end of the “live” shoot, we figured it was time to break for the day.

After another great breakfast we marched on covering ImageMatch©, ProServices© and ProComposites©. After a high level review of the products, I wanted to take the learning in a different direction. We spent the rest of the day doing a question and answer session. This allowed those who still had questions regarding the new areas to go further into how the program works. As well as, those who had been working with our programs a chance to get their questions answered.

After some group pictures and lots of “thank yous” it was off to the airport for the trip home. As I was flying back, I thought to myself what a wonderful experience it was and how I got to feel the warmth of true southern hospitality.

Courtney and Kalyn go on a field trip!

Recently Kalyn and Courtney made a day trip up to Los Angeles to assist School Portraits by Kranz in utilizing FLOW.  Kranz just started using FLOW and Kalyn and Courtney went to help out, see their workflow and to see FLOW in action. Kalyn and Courtney arrived in LA and helped Kranz bring in their photography equipment and watch them set up for their photo shoots.

Once everything had been brought in, the photography staff set up their computer, started FLOW and Kalyn and Courtney helped go over the FLOW workflow that Kranz was using. Kranz has a pretty basic workflow which includes: scanning a barcode, double checking the student data, photographing the student (tethered capture) and printing the ID card. Because they were scanning barcodes and shooting tethered Kalyn and Courtney went into the event triggers and had the image automatically assign to the student record to save time to have to manually assign images. Kranz was printing ID cards on location and it was a fast and simple shoot.


“This was a great learning tool to see how FLOW works out in the field and to see what the photographers we talk with are experiencing on their shoots.  This was a smaller school so it was a lot more mellow than most but really gave us a feel for what our client’s experience. Having to get up so early and head to LA for the shoot really gave me a feel for what these photographers go through.  After talking to the photographer and hearing her feedback on FLOW it was nice to know that our software gave her a feeling of ease for her high volume shoots.” – Courtney

“It’s always great to finally get to meet our clients face to face, I had a great time seeing the photographer in action and I have a new respect for the fast pace work flow these photographers have to deal with. It was also exciting to see the software that I work with every day in live action helping make everything more productive and efficient. The Kranz crew and a great work flow and were total pros with Flow by the end of it. I’m so thankful for the opportunity that was giving to me, I had a great time learned a ton and if given the chance I would absolutely to do it again.” – Kalyn